What is VoIP and how does it work?

VoIP is a new technology allowing you to make & receive calls using your internet connection.

Paladin provides a voice-over-IP service. VoIP is a technology that allows voice calls to be made using your existing internet connection rather than the traditional method of using dedicated phone lines.

Your VoIP Phone

Your mobile, home or office phone
Your Internet Service Provider

Eg. BT, talk talk, virgin media etc...
AOIT VoIP

Your VoIP provider

VoIP Benefits

There are a number of benefits of using a VoIP service over a dedicated line.

More Calls, More Business

You can handle more than one call simultaneously without needing to pay for additional phone lines for each incoming call.

Wherever, Whenever

You aren’t tied to a specific location. Take your phone anywhere with an internet connection and continue to make and receive calls.

Lower Costs

Costs are much cheaper because the actual calls can travel over the internet rather than the most expensive public telephone system.

Grow your Business

You can easily scale up to add new phones to your system without the need for any changes to your physical installation.

Making and receiving VoIP calls

VoIP provides you with two main ways to make & receive calls - you can either have a physical hardware phone or you can use a software-based phone on your computer or mobile. AOIT VoIP is fully compatible with both ways and the choice of which to use will depend on your circumstances.

Hardware VoIP phones

If you find yourself at a desk, a physical phone might be best for you. These phones just plug into your existing router (or switch) and connect to the service. They work just like any normal phone and are convenient for many office and home workers. If you buy a phone from us, we can also ship it out to you pre-configured and ready to go.

Software VoIP phones

If you’re looking to receive calls in multiple places, a software app will likely be one of the best options for you. There are a range of free VoIP apps available for computers & mobiles. All you need need is an internet connection, wifi or 4G data connection and you can make & receive calls wherever you are in the world without any additional hardware.

Your VoIP Phone

Your Internet Service Provider