Professional Phones Systems for your Business
Get an edge over your competitors with a more professional, reliable service
Staff working from home, in the office or generally on the go? We got you covered. Get connected, make and receive calls wherever, whenever.
If you wish, you can enable recording on all or some of your calls. Once enabled, you’ll be able to listen back to calls through our web interface and/or download them for future use — from just 0.10p/minute.
If you already have a phone number with another provider, we can move this over to us. Just get in touch with our team and we’ll be happy to talk you through the process – it’s really easy.
Detailed call logging & analytics available in your browser
All powered by our in-house developed cloud based platform, we've got all the features you'll ever need from your business phone system - from call queues & groups to fax to e-mail & conference rooms.
Call Queues and Groups
Call queues & groups allow you to easily handle multiple incoming calls at the same time. Place callers into a queue and answer them in the order they arrived.
Voicemail Boxes
When you’re on the phone or out of the office, easily accept voicemail messages from your callers and receive them by e-mail, through our website or on your phone itself.
Menus & Auto Attendants
Knowing exactly what a caller wishes to speak about before answering can be very handy. With our IVR menu feature you can ask callers to choose from options when they ring.
Address Book
The shared address book allows you to quickly access common phone numbers but also allows you to see the name of your callers whenever a new call comes in.
Out of Hours
Our time-based routing feature allows you to change what happens to incoming calls based on the time of day. For example, when you’re closed, you can easily send callers to voicemail.
Advanced Call Routing
We have a range of tools to help route calls for you most efficiently. In addition to time, you can use presets and the caller’s incoming number to choose where to send the call.
Conference Rooms
Set up your own conference rooms where callers can dial in, enter a PIN and all speak together. This can save on huge call costs usually imposed by other meeting providers.
Fax-to-email
If you’re still receiving faxes, our fax-to-email service allows you to set up an incoming fax number and receive any messages sent to it straight into your e-mail inbox.
Music on Hold
Upload your own music or audio files to play to your callers when they’re on hold or in one of your queues. An ideal way to market to your customers while they’re waiting.
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Frequently asked questions
Some common questions we get asked. We also have a comprehensive support centre if you get stuck.
Are there any upfront costs?
There are no set up costs. You’ll be charged each month based on the number of users that are allowed on your account.
Are there any contracts or commitments
We don’t tie you into any contracts. You can cancel your account with us at any time by getting in touch and you’ll just need to pay to the end of your current month.
Can i keep my current phone number with a different provider
Usually, yes. We have agreements with all the major telecoms providers and are able to move (“port”) your number over to our service. If you’d like to migrate your number, you just need to get in touch and we’ll get a few details from you.
Can I add and remove phones whenever I want?
Of course – your phone service can grow or shrink with you. You can add and remove phones at any time through our portal or by contacting us.
Do I need to keep my existing phone line?
AOIT VoIP Connect is a service delivered over your internet connection. If you use your existing phone line to enable your broadband service, you’ll need to keep your phone line.
Do I need to contact you to make changes to my phone system?
Absolutely not. Your entire phone system can be managed at any time online using AOIT VoIP Connect. However if you do get stuck, drop us a message and we’ll gladly help!